Getting started

Creating an account & consent

Register with email, Apple or Google, reset your password – and how consent works for young people under 16.

Applies to App PlayersCoachesClub adminsParents Updated 3 Oct 2026

You create your VolleyFit account in the app. You can register with email and password, with Apple or with Google. The app then walks you through a short setup.

Registering

  1. Open the app and tap Register now on the sign-in screen.
  2. Enter your Email address and a Password, then repeat it under Confirm password.
  3. Tick the box for the terms of use and the privacy policy.
  4. Tap Register.

Instead of email and password, you can also choose Apple or Google on the same screen. The terms checkbox must be ticked for this too.

There’s no confirmation email – you can start right away.

Common messages when registering:

MessageWhat you can do
The passwords do not matchFill in both password fields the same way.
This email address is already in use.You already have an account – sign in or reset your password.
The password is too weak.Choose a longer password.

Signing in

On the Sign in screen, enter your email and password and tap Sign in – or use Apple or Google, depending on how you registered.

To sign out, open the side menu and tap Sign out at the very bottom.

Forgot your password

  1. On the sign-in screen, tap Forgot password?.
  2. Enter your email address and tap Send link.
  3. Open the link in the email and choose a new password. Check your spam folder too.

If you registered with Apple or Google only, you don’t have a VolleyFit password. Just sign in with Apple or Google again.

Setup after registering

Right after registering, the app asks for your language and design, your role, personal data, your sport and your notification preferences, one step at a time. What happens in each step is explained in Setting up your profile.

If you choose Athlete or Coach, there’s an extra Health data step. There you agree that your health data (Daily Check, pain reports, load) is stored and visible to your coaches. More in Health data and consent.

Your Date of birth is required during setup. If you’re younger than 16, the Parental consent step appears:

  1. Under Invite guardian, enter your parent’s email address and tap Send invitation. Your parent needs their own VolleyFit account with exactly this address.
  2. If your parent doesn’t have an account yet, tick the box confirming you have their consent and will invite them later instead. You can then finish the setup.
  3. Your parent accepts the invitation in their app under Guardians.

Alternatively, your parent can invite you from their own app. Both ways are explained in Setting up guardian access.

Trouble signing in?

On the sign-in screen you’ll find the Contact support link next to Trouble signing in?. You can also reach us at volleyfit.app/support. More tips in FAQ and troubleshooting.

By the way, you can’t register or reset your password in the web dashboard – that only works in the app.