Account & privacy

Exporting data and deleting your account

Download a copy of all your data, delete your health data or permanently delete your VolleyFit account – all in the app.

Applies to App PlayersCoachesClub adminsParents Updated 3 Oct 2026

Your data belongs to you. In the app you can download a complete copy at any time, delete just your health data or remove your whole account. All three are in the same place.

Where to find them

  1. Open the menu at the top left → Settings.
  2. Tap Profile & Account.
  3. Scroll all the way down.

Exporting your data

  1. Tap Export my data.
  2. Wait a moment while the file is created.
  3. In your phone's share menu, choose where the file should go – e.g. Files, an email to yourself or a cloud service.

You get a file called volleyfit_datenexport_YYYY-MM-DD.json. It contains a complete copy of your data in a machine-readable format (under GDPR Art. 15 and 20). If it doesn't work, you'll see “Export failed. Please try again.” – just try once more.

Deleting only your health data

If you want to keep your account but delete your daily checks, pain reports, metrics and load, withdraw your health consent: Withdraw health consent → Withdraw. Exactly what gets deleted is listed in Health data and consent.

Deleting your account

  1. Tap Delete account.
  2. In the Delete account? window, read what will be deleted: your profile and all personal data, your profile picture and all club connections.
  3. Confirm: - Email account: enter your password under Password for confirmation and type the word DELETE. - Apple or Google account: just type the word DELETE.
  4. Confirm the deletion.

All your health data is deleted immediately along with your account. For Apple accounts, the connection to your Apple ID is also revoked.

Before you delete

  • Teams and clubs: if you created a team or club, make sure someone else is coach or admin first – see Roles and permissions.
  • Premium subscription: subscriptions run through Apple or Google. Cancel an active subscription in the app under Settings → Subscription → Manage subscription in store. More in Premium for groups and clubs.
  • Just want to leave a team? You don't need to delete your account for that. Ask your coach to remove you from the team – you can't leave on your own.

For privacy questions, reach us via support or in the app via the menu → Support (category “Privacy”).